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How khelosports365 Handles Your Personal Data

At khelosports365, we are transparent about every piece of data we collect from you, how we use it, and how long we keep it.

Data collected with your consentStored on secured serversYour right to access or deleteUPI, Paytm, PhonePe transaction data protectedNo data sold to third parties
khelosports365 How khelosports365 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your data is handled, want to request a copy of the information we hold about you, or wish to ask us to delete your account data, our privacy team is available through the channels below. We aim to respond to all data-related requests within 72 hours of receipt.

Team online

Email Support

Send your privacy request to our dedicated data protection address. We acknowledge every email within 24 hours and aim to resolve your query fully within 72 hours on business days.

Live Chat

Start a live chat from any page on khelosports365.net and select the Privacy or Account Data category. Our agents can raise a formal data request on your behalf in real time.

Account Settings Panel

Log in to your account and navigate to Settings, then Privacy, to download your data export or submit a deletion request directly without contacting our team.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered technical and organisational measures to keep your information safe, from the moment you enter a UPI transaction PIN to the point your withdrawal clears.

Data Collection

We collect only what we need: your identity details, contact information, payment method identifiers such as UPI and Paytm, and session logs. No surplus data is gathered beyond what is required to run your account.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage cookie preferences through the consent banner shown on your first visit to khelosports365.net.

Account Security

Your account password is stored as a salted hash — we never see it in plain text. Two-factor authentication is available and we recommend activating it from your Security settings to add an extra layer of protection.

Data Retention

We retain your account data for the duration your account is active, plus any period required by applicable law. Once the retention period ends or you request deletion, data is permanently removed from our active systems.

Third-Party Sharing

We share your payment data only with the payment processor handling your UPI, Paytm or PhonePe transaction. We do not sell, rent or trade your personal data to any advertiser, data broker or unaffiliated third party.

Your Rights and Requests

You have the right to access, correct or request deletion of your personal data at any time. Submit a request through our live chat, email or the Privacy panel inside your account settings and we will action it promptly.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we hear most often about how khelosports365 collects and manages personal data. If your question is not answered here, reach out to our privacy team via live chat or email and we will respond within one business day.

We collect your full name, email address, phone number, date of birth and payment identifiers such as your UPI handle or Paytm number. We also log your IP address and device type to protect your account from unauthorised access.

We share data only with payment processors — for example, the gateway that handles your UPI or PhonePe transaction. We do not sell or rent your data to advertisers, data brokers or any unaffiliated organisations.

Your data is retained for as long as your account is active. After closure, we keep records for the minimum period required by applicable Indian law, then permanently delete them from our active and backup systems.

Yes. Log in, go to Settings, then Privacy, and submit a data export request. Alternatively, email our privacy team or start a live chat. We aim to deliver your data export within 30 days of a verified request.

Submit a deletion request through the Privacy panel in your account settings, via live chat or by email. Once verified, we will remove your data from active systems within 30 days, subject to any legal retention obligations.

We use strictly necessary cookies to keep your session active and analytics cookies to see which pages are visited most. You can accept, reject or customise cookie categories using the consent banner when you first arrive on our site.

Yes. Transaction data flowing through UPI, Paytm or PhonePe is handled under this policy. Payment processors operate under their own privacy terms, but the data we hold about your transaction history on our platform falls under our policy.